Returns / Exchanges

We stand behind the quality of our products and want our customers to be happy. We handle returns and exchanges on a case-by-case basis.

For more specific information, please refer to our policy guidelines below.

INTERNATIONAL PURCHASES ARE FINAL.

ALL SALE ITEMS ARE FINAL 

+RETURNS

We are happy to issue a full refund within 7 days of the customer receiving their items if they were NOT PURCHASED ON SALE. We will gladly accept any items that are unworn and in their original packaging. If you would like to schedule a return please email odarlinghandmade@gmail.com within 7 days of receiving your items. Once your item(s) have been received and inspected, a full refund will be issued less shipping costs. We do not issue refunds for shipping. 

+EXCHANGES

We will gladly accept any unworn items in original packaging for exchanges within 7 days of customer receiving their item(s). Please note that because of the handmade nature of our clothing, a turnaround will apply and may take up to 3 weeks for you to receive your new item and desired print may not be in stock. If you would like to schedule an exchange please contact odarlinghandmade@gmail.com

+DAMAGED ITEMS

We will happily replace items if they are defective or damaged. Please contact odarlinghandmade@gmail.com to arrange the shipment of a replacement.

 


 

Please note, we are only able to accept returns or exchanges on items purchased directly through www.odarling.co